Support

Find the Service, Supplies, & Support Information Here

For challenges/concerns please contact us:

CMG Customer Care

TOSHIBA BUSINESS SOLUTIONS DISPATCH CENTER

Toshiba Business Solutions provides total support for all of our Lexmark and Toshiba products. Our NC based dispatch center is available 8 to 5, Monday – Friday for service assistance or supply orders. All devices will be assigned and labelled with an ID number. This unique device ID number will identify you when you place a call.

Request Service

If you are experiencing a problem please let us know by filling out a Service Request.

Support

For Toshiba products – Click here for access to manuals, drivers, etc.

Please enter the model number of your equipment.

Order Supplies

Reorder supplies for your devices by filling out our Supply Order Form

Tutorials

Need more help? Try our Online Tutorials.

Toshiba/Lexmark On-Site Repair
Toshiba Business Solutions offers next-day, on-site repair service. If you have a problem, call our NC based Dispatch Center at 1-800-768-4349 or Submit a Service Request with the link above. The Toshiba dispatcher will first try to resolve the problem. If your problem cannot be resolved, we will dispatch a trained technician to your location (usually the next business day) for repair.
Toshiba/Lexmark Supplies
Toshiba Business Solutions offers OEM supplies for your Toshiba and Lexmark products. Maintenance agreements that include toner supplies are available or you can purchase supplies as needed. A call to our Dispatch Center with your copier ID number will allow you to place the supply order and you will receive your supplies within 3-5 business days.
Toshiba/Lexmark Technical Support
Toshiba Business Solutions offers phone support to all of our customers. When you are installing your multi-functional device or printer and need assistance you can call our NC based Dispatch Center to reach our IT Helpdesk. You can request assistance for any of your IT questions.